Privacy Policy

Thank you for your interest in our privacy policy.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Here at shop.kvplus.ca, we take privacy and security very seriously, and if you have any questions about the following policy, please feel free to email us at info@kvplus.ca. By continuing to use our website, you accept the terms described on this web page.

SECTION 1 – WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address.

With your permission, we may send you emails about our store, new products and other updates.

We use all above information to:

  • personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • improve our website in order to better serve you.
  • allow us to better service you in responding to your customer service requests.
  • send periodic emails regarding your order or other products and services.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a purchase, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@kvplus.ca or mailing us at: Fiocco Sports Corp. Unit 3, 8075 Enterprise Street, Burnaby, BC, V5A 1V5, Canada

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. It may be shared with a small number of third party tools, but will never be sold or shared with any third party except when that party is using that data solely on our behalf. This information will also not be able to personally identify you.

SECTION 4 – PAYMENTS

Your payments are processed through PayPal gateway, which means that we do not collect or store any of your credit card data.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

We use cookies to maintain important information about your browsing session, such as the state of your online shopping cart and whether you are logged in or not.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you wish to browse shop.kvplus.ca with cookies disabled, be aware that the site may not function properly. However, you can still place orders.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

This policy was last updated on September 15th, 2015. This update made extensive wording changes to better clarify what data shop.kvplus.ca collects and how it is used as well as outlining additional actions users can take to protect their data and control its usage.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@kvplus.ca or by mail at: Fiocco Sports Corp. Unit 3, 8075 Enterprise Street, Burnaby, BC, V5A 1V5, Canada